Shipping policy

Shipping: At Serenes., we are committed to fast and reliable service. We aim to process all orders within 24 to 48 hours, excluding weekends and holidays. Our current estimated delivery time is 6-10 business days, ensuring you receive your order as quickly as possible.

Returns: Your satisfaction is our priority. We offer a hassle-free 30-day return and exchange policy. While we encourage customers to try our products, we can only accept returns of items within this period. Bottles that have been used beyond this timeframe or outside our policy will be sent back to you.

Tracking: Once your order is processed and shipped, we will send you an email with the tracking code. Be sure to check this email that you provided us when you place your order.

If you need any assistance at all, fee free to contact us at our contact page or email us at Support@freysh.com